Do you want to work with us?

Our organization is an equal-opportunity employer excited about hiring enthusiastic individuals who thrive in a fast-paced, dynamic organization. Are you that individual? Here is some information to help you.

Position Openings

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Application information Department

We accept applications and resumes for posted positions only. Future openings will be posted as they become available. Please check back at a later date.

All future openings will be posted to the Department of Labor website.

SMG is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor

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Box Office Department



Under immediate supervision, responsibilities include processing single ticket sales, exchanges and tax credits at the facility’s box office.


Include the following.  Other duties may be assigned.

·         Process single ticket sales at the box office and assist with group sales when requested.

·         Answer questions concerning admission fees, fares, schedules, reservations, coming attractions and ticket policies.

·         Exchange tickets and process tax credits for box office patrons.

·         Balance all applicable transactions for the date of service and complete all necessary reports before departure.

·         Open cash and all monies, checks, vouchers, coupons, or credit cards received during daily sales.

·         Keep daily balance sheet of cash received and tickets sold in the form of a sales report.

·         Maintain a daily audit of all ticketed events.

·         Work extended and/or irregular hours including nights, weekends and holidays, as required


Position requires ability to:

·         Demonstrate exceptional skills in customer relations, communications and problem solving.

·         Calculate mathematical computations and handle financial transactions rapidly and accurately in a fast paced environment.

·         Operate computerized ticketing system and standard office equipment.

·         Follow oral and written instructions and communicate effectively with others in both oral and written form.

·         Work independently, exercising judgement and initiative.

·         Remain flexible and adjust to situations as they occur.

·         Maintain an effective working relationship with clients, employees, exhibitors, patrons and others encountered in the course of employment.

·         Work effectively under pressure and/or stringent schedule and produce accurate results.


High School diploma or GED and one to three months related experience and/or training; or an equivalent combination of education and experience.

Contact Us

One Civic Center Plaza
Huntington, WV 25701
P: 304.696.5990
F: 304.696.1777

Box Office
P: 304.696.5990 Ext. 3503

Box Office Hours

The Big Sandy Superstore Arena Box Office hours are Monday thru Friday from 10 am to 2 pm and closed on Saturday and Sunday. In the event of a show on Saturday or Sunday the box office will be open 4 hours prior to show time.

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